I was impressed by the way Apple repaired my Macbook Pro. As it does everything else in style, it maintained its fame when it comes to repairing it's products.
I entered Apple store at Willow bend, Dallas and a guy in blue shirt welcomed me with a warm smile and asked me if I needed any help. I told him that I had a problem with my Macbook Pro and I had come to get it fixed. In a jiffy he asked me to choose from the time slots he had for the next day and I fixed an appointment at 1:30PM, thanked him and walked out.
Next day I entered the Apple store 10 minutes earlier and they made me sit on a stool at Genius bar. It looks exactly like a bar, only difference being Apple Genius serving you instead of a bartender. The names of the customers with appointment is displayed on a large screen alternating with Apple advertisements. 1:30 on dot, I was attended. It was brief, I explained him the problem (the fan was too noisy), he asked my contact details, printed out a form, asked me to sign and told that he would call me up once it's done or I can track it online.
In next two days, the laptop was fixed. They had replaced the fan, fixed internal wiring and the price came upto a whooping $150. But then the laptop was in warranty period and all I had to pay is a naught!!! I walked out with a smile of satisfaction.